SHIPPING

At lithoflor, we aim to make your shopping experience simple and transparent. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are generally processed within 1–2 business days after placement. Orders are not processed or shipped on weekends or public holidays. During peak seasons, promotions, or unforeseen circumstances, processing times may be slightly extended.

Shipping Time & Transit

Once processed, the estimated standard transit time is 5–8 business days to Germany. Please note that transit times are estimates and may vary due to carrier delays, weather conditions, or holidays.

Shipping Rates

We offer Free Standard Shipping on all orders of €50.00 or more (before taxes and discounts).

For orders below €50.00, a flat standard shipping rate of €5.65 will apply at checkout.

Shipping Destinations

We currently ship to valid physical addresses within Germany.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for the tracking status to update on the carrier's network.

Delivery Issues & Delayed Packages

While we strive for timely deliveries, lithoflor is not responsible for carrier delays caused by weather, peak holiday periods, or incomplete addresses.

If your package appears lost, damaged, or stolen, please contact us promptly at info@lithoflor.us. For damaged items, please include photos of the damaged product and outer packaging so we can resolve the issue quickly.